Privacy policy

Last Updated: September 22, 2026

Effective Date: This Privacy Policy applies to personal data processing carried out on or after September 22, 2026. Processing that occurred before this date is governed by the privacy information applicable at the time. Nothing in this Privacy Policy limits or excludes any mandatory data protection or privacy rights under applicable law.

AAIRSK respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit aairsk.com, create an account, place an order, contact us, subscribe to marketing communications, interact with our advertisements or otherwise use our website and related services.

By using aairsk.com, you acknowledge that your personal information may be processed as described in this Privacy Policy.


1. Who We Are

AAIRSK operates the online store available at:

aairsk.com

For privacy questions or requests relating to your personal information, please contact:

AAIRSK Customer Service
Email: service@aairsk.com

The legal business entity and business address responsible for operating AAIRSK should be the same as the information published in our official Contact Information and business records.

Where applicable under data protection law, the AAIRSK operating entity acts as the controller of personal information collected through aairsk.com.


2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

Contact Information

This may include:

  • Name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address

Order and Transaction Information

This may include:

  • Products viewed or purchased
  • Order number
  • Order history
  • Cart information
  • Shipping and delivery information
  • Returns and refunds
  • Warranty and customer-service records
  • Payment status

Payment Information

Payments are processed through Shopify and/or authorised payment providers.

We may receive information such as:

  • Payment method
  • Payment confirmation
  • Transaction reference
  • Billing information
  • Payment status

Full payment-card information is generally processed directly by the relevant payment provider rather than stored directly by AAIRSK.

Account Information

If you create a customer account, we may process information such as:

  • Account details
  • Order history
  • Saved preferences
  • Account settings

Customer Service Information

When you contact AAIRSK, we may receive:

  • Messages and enquiries
  • Order information
  • Product information
  • Photos or videos relating to returns, shipping damage or warranty claims
  • Other information necessary to respond to your request

Device and Website Usage Information

When you visit aairsk.com, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referral source
  • Pages viewed
  • Website interactions
  • Cookie identifiers
  • Similar technical information

Marketing and Advertising Information

Where applicable, we may process:

  • Newsletter subscriptions
  • Marketing preferences
  • Advertising interactions
  • Cookie consent choices
  • Information used for advertising measurement or attribution

3. How We Collect Personal Information

We may collect personal information:

Directly from you, for example when you place an order, create an account, subscribe to emails or contact us.

Automatically, through cookies, website technologies and similar tools when you visit aairsk.com.

From service providers, such as Shopify, payment providers, delivery providers and customer-service platforms.

From advertising and analytics providers, where permitted by law and consistent with your privacy and consent choices.


4. How We Use Personal Information

We may use personal information for the following purposes.

Processing Orders

We use information to:

  • Process purchases
  • Confirm orders
  • Process payments
  • Arrange fulfilment
  • Arrange delivery
  • Provide tracking information
  • Process cancellations
  • Handle returns and refunds
  • Provide warranty and after-sales service

Where applicable, this processing is necessary to perform our contract with you.

Customer Service

We use information to respond to:

  • Product questions
  • Order enquiries
  • Shipping issues
  • Return requests
  • Warranty claims
  • Other customer-service matters

Website Operation and Improvement

We may use information to:

  • Operate our online store
  • Maintain website functionality
  • Detect technical issues
  • Understand website usage
  • Improve navigation
  • Improve products and services
  • Measure website performance

Security and Fraud Prevention

We may process information to:

  • Detect fraudulent transactions
  • Protect customer accounts
  • Prevent abuse
  • Secure our website and systems
  • Investigate suspicious activity

Legal and Business Requirements

We may use or retain information where necessary to:

  • Maintain accounting and tax records
  • Respond to lawful requests
  • Resolve disputes
  • Enforce our agreements and policies
  • Comply with applicable laws

Marketing and Advertising

Where permitted by applicable law and consistent with your consent choices, we may use information to:

  • Send promotional emails
  • Measure advertising performance
  • Understand campaign effectiveness
  • Show relevant advertising
  • Improve our marketing activities

You can unsubscribe from promotional emails at any time.


5. Legal Bases for Processing

Where the EU GDPR, UK GDPR or similar data-protection rules apply, we may rely on the following legal bases:

Contract

Where processing is necessary to process your order, deliver products or provide requested services.

Legal Obligation

Where information must be processed or retained for legal, tax, accounting or regulatory reasons.

Legitimate Interests

Where processing is reasonably necessary for matters such as fraud prevention, website security, customer service or business improvement, provided those interests do not override your rights.

Consent

Where your consent is required, including certain marketing activities and non-essential cookies or advertising technologies.

Where processing is based on consent, you may withdraw that consent at any time.


6. Cookies and Similar Technologies

AAIRSK, Shopify and selected service providers may use cookies and similar technologies to operate and improve aairsk.com.

These technologies may be used for:

  • Shopping-cart functionality
  • Checkout
  • Account login
  • Security
  • Remembering preferences
  • Analytics
  • Advertising measurement
  • Marketing

Essential Cookies

Certain cookies are necessary for the website to function properly, including shopping-cart, checkout, account and security functions.

These may operate without consent where permitted by law.

Analytics and Advertising Cookies

Analytics and advertising technologies may be used to understand website activity and measure advertising performance.

Where consent is required by applicable law, non-essential technologies will only be used in accordance with your consent choices.

You can manage your cookie preferences using the privacy or cookie controls available on our website.


7. Google Analytics and Advertising

AAIRSK may use Google services, including Google Ads and, where enabled, Google Analytics, to measure website activity, advertising performance and conversions.

Depending on your consent choices and applicable law, Google technologies may process information such as:

  • Cookie identifiers
  • Device information
  • Website interactions
  • Advertising interactions
  • Conversion events
  • Other measurement information

For users in regions where consent is required, AAIRSK aims to configure advertising and analytics technologies so that applicable consent choices are respected.


8. Shopify

Our online store is powered by Shopify.

Shopify provides technology used to operate aairsk.com, including services relating to:

  • Website hosting
  • Checkout
  • Customer accounts
  • Payments
  • Fraud prevention
  • Store functionality
  • Analytics
  • Ecommerce operations

Information submitted through aairsk.com may therefore be processed by Shopify and authorised service providers as necessary to provide those services.

Shopify may also process certain information in accordance with its own privacy terms and agreements with merchants and consumers.


9. How We Share Personal Information

We may disclose personal information where reasonably necessary to operate our business and provide services.

This may include sharing information with:

Shopify

To host and operate our ecommerce store.

Payment Providers

To process payments, payment verification and refunds.

Fulfilment and Delivery Providers

To prepare, ship, track and deliver customer orders.

Customer Service and Technology Providers

To provide email, website, support, technical and operational services.

Analytics and Advertising Providers

Where permitted by law and consistent with your consent choices, we may share or make information available to providers used for advertising measurement, analytics and campaign optimisation.

Professional Advisers

This may include accountants, legal advisers, insurers or other professional service providers where reasonably necessary.

Authorities

We may disclose information if required by law, court order or legitimate governmental request.

Business Transfers

If part or all of our business is reorganised, transferred or sold, relevant information may be transferred as part of that transaction in accordance with applicable law.

We do not sell personal information for direct monetary payment.


10. International Data Transfers

AAIRSK operates internationally.

Your personal information may be processed outside the country where you live, including in locations used by:

  • AAIRSK
  • Shopify
  • Payment providers
  • Fulfilment providers
  • Technology providers
  • Analytics providers
  • Other authorised service providers

Where applicable law requires safeguards for transfers of personal information outside the European Economic Area, United Kingdom or another protected jurisdiction, appropriate transfer mechanisms or safeguards will be used where required.


11. Data Retention

AAIRSK retains personal information only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, accounting, tax, contractual, warranty and dispute-resolution requirements.

Retention periods may vary depending on the type of information.

For example:

  • Order and transaction information may be retained for accounting, tax and dispute purposes
  • Customer-service and warranty records may be retained while required to resolve support matters
  • Account information may be retained while an account remains active and for an appropriate period afterwards
  • Marketing information may be retained until you unsubscribe or the information is no longer required
  • Cookie and analytics information may be retained according to applicable service and consent settings

We may retain certain information for longer where legally required or necessary to establish, exercise or defend legal claims.


12. Marketing Communications

If you subscribe to AAIRSK marketing communications, we may send information relating to:

  • Products
  • Offers
  • Promotions
  • New releases
  • Brand updates

You can unsubscribe at any time using the unsubscribe option provided in the communication.

Unsubscribing from marketing does not prevent AAIRSK from sending essential service messages relating to:

  • Orders
  • Payments
  • Delivery
  • Returns
  • Warranty claims
  • Account security
  • Customer support

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion in certain circumstances
  • Request restriction of processing
  • Object to certain processing
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Object to direct marketing

These rights may be subject to legal limitations or exceptions.

To submit a privacy request, contact:

service@aairsk.com

We may need to verify your identity before completing certain requests.


14. Complaints

If you have concerns about how AAIRSK processes your personal information, please contact us first:

service@aairsk.com

Depending on where you live, you may also have the right to lodge a complaint with the relevant privacy or data-protection supervisory authority.


15. Children's Privacy

AAIRSK products and services are not directed toward children who are not legally able to enter into transactions or provide valid consent under applicable law.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is legally required.

If you believe that personal information relating to a child has been provided improperly, please contact:

service@aairsk.com


16. Data Security

AAIRSK uses reasonable technical and organisational measures intended to protect personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Unauthorised disclosure

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Please do not send unnecessary sensitive or confidential information through unsecured communication channels.


17. Third-Party Websites

aairsk.com may contain links to websites, social-media platforms or services operated by third parties.

AAIRSK does not control the privacy practices of independent third parties.

We recommend reviewing the applicable privacy information before submitting personal information to an external service.


18. Changes to This Privacy Policy

AAIRSK may update this Privacy Policy from time to time to reflect:

  • Changes to our website;
  • Changes in technology;
  • New service providers;
  • Changes to our business practices; or
  • Changes in legal or regulatory requirements.

When we update this Privacy Policy, we will publish the revised version on aairsk.com and update the Last Updated date.

The revised Privacy Policy will apply to personal data processing carried out on or after its applicable effective date, to the extent permitted by applicable law.

If an update introduces a new purpose or materially changes how we process personal information, we will provide any notice required by applicable law before beginning the relevant processing.

Nothing in an updated version of this Privacy Policy is intended to retroactively change the legal basis, rights, or obligations applicable to personal data processing that occurred before the effective date of the updated version, except where permitted or required by applicable law.

Where applicable law requires additional notice, consent, or other action in connection with a change to this Privacy Policy, AAIRSK will comply with those requirements.


19. Contact AAIRSK

For questions about this Privacy Policy or requests relating to your personal information:

AAIRSK Customer Service
Email: service@aairsk.com
Website: aairsk.com